Delete your data

Mustercall · com.loadcircle.mustercall · Loadcircle. Contact: [email protected]

Delete everything, in the app, right now

1. Open Mustercall.
2. Go to Settings (the More tab).
3. Tap Delete all data.

That is immediate and complete: the app has no account and no server-side copy of your data to request, so nothing else has to be deleted and no email or waiting period is involved. In the web edition (mustercall.app), the same button lives in Settings, under Your data.

What is deleted, and what is kept

Deleted: your name, your nominated contact's name and email address, every session, check-in and history entry, your shared spot, and your settings and language choice. All of it lives only on your device, so removing it from the app (or clearing the browser's site data) removes it everywhere.

Kept: nothing. Our server holds no database and stores no request bodies. At an escalation it forwards one email and forgets it; the app sends nothing at any other time. There is therefore no retention period. Nothing is retained.

If you have already escalated

An escalation email that has already been delivered sits in your nominated contact's inbox. We cannot recall it, because it was never ours to keep. If you would like the contact to disregard it, tell them directly, and see our privacy policy for the full list of what leaves your device and when.